![]() If you have further questions, feel free to contact the Audio Solutions Department. If you are outside of the warranty period, please contact your local Audio-Technica Service Center for assistance. If the results are the same with an alternative computer and your microphone is within its warranty period, we recommend that you discuss this issue with your retailer. If the results are noticeably improved on the second computer, we recommend checking with an IT specialist to help resolve the issue with the first computer. If the microphone does not perform any better when using the recording software, try testing the microphone with another computer to see if you experience the same results. We recommend recording sound from the microphone into recording software (such as Audacity), and then listening back to the results. 3) Go to the Driver tab then click Uninstall Device. 2) Double-click on USB PnP Audio Device to open the Properties window. To do this, follow these steps: 1) Open Device Manager. Sometimes the application being used can be the source of a sound-quality issue. Method 1: Reinstall the device driver To fix the USB PnP sound device driver issue, you can try reinstalling the driver. Windows will automatically reinstall the drivers.
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